API connection failed

You are here:
Estimated reading time: < 1 min
If you already set the purchase key, and you see on dashboard that API connection was failed, that usually means that your hosting is blocking outgoing connections and that your server could‘t connect to Swift’s API.
Please contact hosting support, and ask them to whitelist api.swteplugins.com and io.swteplugins.com. Also check if WP Cerber (or other security tools) auto blocks Swift API calls for abuse.
If you get “Purchase key is invalid” message when you try to set purchase key in settings can be caused by blocking outgoing connections as well, please open the ticket with Swift’s Support (https://swteplugins.com/support/).
Was this article helpful?
Dislike 0 1 of 1 found this article helpful.
Views: 301